Nov
2016
OTP

#1 in HKG for on time performance
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Check in at Airport

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In order to ensure there is sufficient time to check in, we recommend you arrive at the airport at least 1.5 hours before the flight departure. Please note our Check in counters in Hong Kong Airport are located at Row P of Terminal 2. Hong Kong International airport check-in counter open 3 hours prior to and close 1 hour before scheduled time of departure, and boarding gates will close 20 mins before departure. For check-in counter opening times at other airports, please refer to the table below. 

Originating destinations Check-in counter opening time Check-in counter Closing time
Hong Kong 3 hours prior to departure 1 hour prior to departure
Fukuoka 3 hours prior to departure 1 hour prior to departure
Nagoya 3 hours prior to departure 1 hour prior to departure
Tokyo (Haneda) 3 hours prior to departure 1 hour prior to departure
Tokyo (Narita) 3 hours prior to departure 1 hour prior to departure
Osaka (Kansai) 2.5 hours prior to departure 1 hour prior to departure
Hiroshima 2.5 hours prior to departure 1 hour prior to departure
Taichung 3 hours prior to departure 1 hour prior to departure
Phuket 3 hours prior to departure 1 hour prior to departure
Chiang Mai 3 hours prior to departure 1 hour prior to departure
Yangon 3 hours prior to departure 1 hour prior to departure
Da Nang 2.5 hours prior to departure 1 hour prior to departure
Siem Reap 2 hours prior to departure 1 hour prior to departure
Kunming 2 hours prior to departure 1 hour prior to departure
Wuxi 1.5 hours prior to departure 1 hour prior to departure
Lanzhou 1.5 hours prior to departure 1 hour prior to departure
Ningbo 1.5 hours prior to departure 1 hour prior to departure
Seoul (Incheon) 2.5 hours prior to departure 1 hour prior to departure
Busan 2.5 hours prior to departure 1 hour prior to departure
Jeju 2.5 hours prior to departure 1 hour prior to departure
Ishigaki 2.5 hours prior to departure 1 hour prior to departure
Takamatsu  2.5 hours prior to departure 1 hour prior to departure
kagoshima 2.5 hours prior to departure 1 hour prior to departure

 

U-First

U-First

If departing from Hong Kong Airport, you can take advantage of our Priority Check in and Pre-boarding service, which will speed you through the queue and on your way faster! To avail of this service, please purchase the U-First in option when buying your ticket online.

In-Town Check in

If travelling to Hong Kong International Airport via the Airport Express train, you may choose to check in at either Hong Kong or Kowloon station. Simply check in and collect your boarding pass as early as one day in advance or as late as 90 minutes before departure.

*Please note that the operating hours for this service is 05:30-00:30, Monday through Sunday.


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