Nov
2016
OTP

#1 in HKG for on time performance
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Our Fees

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At HK Express, we don’t believe in hidden charges. Here, you’ll find all the latest information on the fees we charge for optional products and services. All fees are charged on a per-guest, per-flight basis unless noted otherwise.

Please note our baggage fees have been revised from Nov 3, 2016 onwards. Revised baggage fees will affect any new bookings or changes to baggage allowance from this date forward. Please note, Guests are unable to change baggage allowance after purchasing tickets online. Additional baggage allowance can be purchased during check-in at our airport counters.

Checked Baggage
Booking via hkexpress.com
  Weight HKD JPY TWD CNY THB MYR USD KRW
Initial Booking 20kg 229 3,150 940 195 990 115 30 32,100
25kg 360 4,900 1,480 305 1,550 180 47 50,400
30kg 365 4,950 1,500 310 1,570 183 48 50,900
Manage My Booking1
(After Initial Booking)
 
20kg 275 3,700 1,130 235 1,190 138 36 38,500
25kg 430 5,800 1,770 365 1,850 220 56 60,200
30kg 435 5,900 1,790 370 1,870 225 57 60,900
Booking via Call Center2
  Weight HKD JPY TWD CNY THB MYR USD KRW
Call Center 20kg 320 4,300 1,300 270 1,380 160 42 44,800
25kg 510 6,900 2,090 435 2,200 255 66 71,400
30kg 515 7,000 2,110 438 2,210 260 67 72,100
Booking via Airport
  Weight HKD JPY TWD CNY THB MYR USD KRW
Airport 20kg 390 5,300 1,600 330 1,680 195 51 54,600
25kg 610 8,200 2,500 520 2,620 305 79 85,400
30kg 620 8,400 2,500 530 2,670 310 81 86,800
Excess Baggage 
(Above Booked Allowance)
Every 5kg 200 3,000 820 160 860 100 26 28,400

 

Sports Equipment/Oversized Baggage
Booking via hkexpress.com
Per Piece 
(up to 20kg)
HKD JPY TWD CNY THB MYR USD KRW
Initial Booking 310 5,300 1,400 280 1,500 175 46 49,700
Via Manage My Booking portal 460 6,900 1,900 370 1,900 230 60 66,000
Booking via Call Center2
Per Piece 
(up to 20kg)
HKD JPY TWD CNY THB MYR USD KRW
Call Center 490 7,400 2,000 400 2,100 250 64 71,000
Booking via Airport
Per Piece 
(up to 20kg)
HKD JPY TWD CNY THB MYR USD KRW
Airport 680 10,200 2,800 550 2,900 340 89 96,800
Excess Baggage 
Every 5 KG
200 3,000 820 160 860 100 26 28,400

 

Seats
Booking via hkexpress.com
    HKD JPY TWD CNY THB MYR USD KRW
Initial Booking Standard Seats 45 680 190 36 195 23 6 6,400
Upfront Seats 100 1,300 400 80 400 45 13 14,000
Sweet Seats 180 2,700 740 145 780 90 23 24,000
Manage My Booking 
(After Initial Booking)
Standard Seats 50 750 210 44 220 25 7 7,100
Upfront Seats 110 1,650 450 88 475 55 14 15,600
Sweet Seats 200 3,000 820 160 860 100 26 28,400
Booking via Call Center
  HKD JPY TWD CNY THB MYR USD KRW
Call Center Standard Seats 55 810 220 43 230 27 7 77,000
Upfront Seats 120 1,800 490 96 520 60 16 17,000
Sweet Seats 220 3,200 890 170 930 110 28 30,700
Booking via Airport
  HKD JPY TWD CNY THB MYR USD KRW
Airport Sweet Seats 240 3,500 960 190 1,000 120 30 33,200

 

Other Fees
  HKD JPY TWD CNY THB MYR USD KRW
Convenience Fee(Online Booking) - 680 190 36 190 23 6 6,400
Convenience Fee  (Convenience Store)  - 810 220 43 230 27 7 7,700
Date/Time Change 580 8,400 2,260 460 2,440 260 73 30,000
Name Correction 350 4,300 1,300 260 1,300 150 45  50,000
Infant Fee4 280 4,200 1,150 220  1,200 140 36 39,800

All fees are charged on a per-guest, per-flight basis unless noted otherwise.                        
                          
1 This applies to Guests who have not purchased any checked baggage during initial booking.
2 Baggage cannot be booked via the Contact Centre within 3 hours of departure.                         
3 Not applicable for flights originating in Hong Kong      
4 Effective from 4 July, 2016



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