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Ancillary fees

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At HK Express, we don’t believe in hidden charges. Here, you’ll find all the latest information on the fees we charge for optional products and services. All fees are charged on a per-guest, per-flight basis unless noted otherwise.

Please note our baggage fees have been revised from Nov 3, 2016 onwards. Revised baggage fees will affect any new bookings or changes to baggage allowance from this date forward. Additional baggage allowance can be added on or upgraded to existing bookings through the “Manage my booking portal”  on our official website or mobile app. Guests are unable to remove or downgrade their baggage allowance after their initial purchase.

Please note, for all flights to/from Saipan, you are purchasing 1 piece of checked baggage of the respective weight (20/25/30kg). If you need to check-in extra pieces, please contact our Airport check-in staff to purchase additional baggage allowance."

Checked Baggage
Booking via hkexpress.com or on mobile app
  Weight HKD JPY TWD CNY THB MYR USD KRW
Initial Booking* 20kg 260 3,900 1,000 215 1,100 130 34 37,000
25kg 360 5,500 1,500 336 1,550 180 47 51,000
30kg 365 5,600 1,550 341 1,570 185 48 51,900
Manage My Booking1
(After Initial Booking)
 
20kg 275 4,200 1,130 257 1,190 138 36 38,500
25kg 430 6,500 1,770 400 1,850 220 56 60,200
30kg 435 6,600 1,790 406 1,870 225 57 60,900
Booking via Call Center2
  Weight HKD JPY TWD CNY THB MYR USD KRW
Call Center 20kg 320 4,900 1,300 300 1,380 160 42 44,800
25kg 510 7,700 2,090 476 2,200 255 66 71,400
30kg 515 7,800 2,110 481 2,210 260 67 72,100
Booking via Airport
  Weight HKD JPY TWD CNY THB MYR USD KRW
Airport Check-in Counter 20kg 390 5,900 1,600 365 1,680 195 51 54,600
25kg 590 9,200 2,450 550 2,790 295 78 92,000
30kg 600 9,400 2,500 560 2,800 310 81 93,000
Excess Baggage 
(Above Booked Allowance)
Every 5kg 200 3,100 820 187 860 100 26 28,400

*Prices may vary depending on your travel period, but will not at any one time be higher than that reflected in the table above.

Sports Equipment/Oversized Baggage
Booking via hkexpress.com
Per Piece 
(up to 20kg)
HKD JPY TWD CNY THB MYR USD KRW
Initial Booking 310 4,700 1,400 290 1,500 175 46 49,700
Via Manage My Booking portal 460 7,000 1,900 430 1,900 230 60 66,000
Booking via Call Center2
Per Piece 
(up to 20kg)
HKD JPY TWD CNY THB MYR USD KRW
Call Center 490 7,400 2,000 457 2,100 250 64 71,000
Booking via Airport
Per Piece 
(up to 20kg)
HKD JPY TWD CNY THB MYR USD KRW
Airport 680 10,600 2,800 635 2,900 340 89 96,800
Excess Baggage 
Every 5 KG
200 3,100 820 187 860 100 26 28,400

 

Seats
Booking via hkexpress.com
  Zone* Seat Type HKD JPY TWD CNY THB MYR USD KRW
Initial Booking 1 Standard Seats 35 500 140 32 160 18 5 5,500
Upfront Seats 75 1,100 300 69 340 38 10 11,700
Sweet Seats 160 2,400 640 150 720 80 21 25,000
2 Standard Seats 50 700 200 46 225 25 7 7,800
Upfront Seats 85 1,300 340 78 380 43 11 13,300
Sweet Seats 180 2,700 720 168 810 90 24 28,100
Booking via hkexpress.com
    HKD JPY TWD CNY THB MYR USD KRW
Manage My Booking 
(After Initial Booking)1
Standard Seats 50 750 210 40 220 25 7 7,100
Upfront Seats 110 1,650 450 88 475 55 14 15,600
Sweet Seats 200 3,000 820 160 860 100 26 28,400
Booking via Call Center
  HKD JPY TWD CNY THB MYR USD KRW
Call Center   Standard Seats 55 810 220 43 230 27 7 77,00
  Upfront Seats 120 1,800 490 96 520 60 16 17,000
  Sweet Seats 220 3,200 890 170 930 110 28 30,700
Booking via Airport
  HKD JPY TWD CNY THB MYR USD KRW
Airport   Sweet Seats 240 3,500 960 190 1,000 120 30 33,200

* Zone 1 : Hualien, Taichung, Kunming, Ningbo, Chiang Mai, Chiang Rai, Phuket, Siem Reap, Da Nang, Nha Trang;

Zone 2: Tokyo, Osaka, Nagoya, Takamatsu, Hiroshima, Kagoshima, Fukuoka, Ishigaki, Busan, Jeju, Seoul, Guam, Saipan

Other Fees
  HKD JPY TWD CNY THB MYR USD KRW
Convenience Fee(Online Booking) - 680 190 36 190 23 6 6,400
Convenience Fee  (Convenience Store)  - 810 220 43 230 27 7 7,700
Date/Time Change 580 8,400 2,260 460 2,440 260 73 30,000
Name Correction 350 4,300 1,300 260 1,300 150 45  50,000
Infant Fee4 280 4,200 1,150 220  1,200 140 36 39,800

All fees are charged on a per-guest, per-flight basis unless noted otherwise.                        
                          
1 This applies to Guests who have not purchased any checked baggage during initial booking.
2 Baggage cannot be booked via the Contact Centre within 3 hours of departure.                         
3 Not applicable for flights originating in Hong Kong      
4 Effective from 4 July, 2016



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