Important Travel Notice
TRAVEL NOTICE FOR SAMSUNG GALAXY NOTE 7 OWNERS
Posted on 15 October 2016
The safety our Guests and crew is our top priority. As such, please be advised that individuals who own or possess a Samsung Galaxy Note7 device may not transport the device on their person, in carry-on baggage, or in checked baggage on HK Express flights. This prohibition includes all Samsung Galaxy Note7 devices. This ban is effective immediately.
- If Guests attempt to travel by air with their Samsung Galaxy Note7 devices, they will be denied boarding.
- Guests who attempt to evade the ban by packing their phone in checked luggage are increasing the risk of incident. Anyone violating the ban may be subject to criminal prosecution in addition to fines.
- Guests currently traveling with Samsung Galaxy Note7 phones should contact Samsung or their wireless carrier immediately to obtain information about how to return their phones and arrange for a refund or a replacement phone.