When you use the services of Hong Kong Express Airways Limited (“HK Express”, “we”, “us”, “our”), you entrust us with your personal information (“Personal Information”). This HK Express Customer Privacy Policy – Mainland China (“Privacy Policy”) sets out what information we collect, and how we use it for individuals based in the People’s Republic of China (“PRC”).

This Privacy Policy also applies when you buy travel packages from us (if applicable).

This Privacy Policy is written in Chinese language and may be translated into other languages. In the event of any inconsistency between the Chinese version and the translated version of this Privacy Policy, the Chinese version shall prevail.

This Privacy Policy was last updated on 11 September 2024. You may find the previous versions of the Privacy Policy from below:

The Privacy Policy applicable up to 10 September 2024 is available here

1. Our Commitment to Protect Your Privacy

2. The Personal Information We Collect

3. How we collect Personal Information

4. Why we collect and use your Personal Information

5. How do we protect children's Personal Information

6. Who we share your Personal Information with

7. Marketing

8. Transmission, storage, and security of your Personal Information

9. Your rights and contacting us

10. Use of Cookies and Software Development Kits on Cathay Pacific Group Sites

11. Links to Other Sites

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I want to hear about any fare deals, special offers and latest news from Hong Kong Express Airways Limited (“HKE”), its affiliated companies within the Cathay Pacific group and/or its or their marketing partners (collectively “HKE Marketing”). I confirm that I have read and understand HKE’s Privacy Policy and I consent to HKE Marketing’s use of my personal data above and any of my past transaction records for direct marketing. I am aware that my personal data cannot be used for direct marketing without my consent. For more details, please see HKE’s Privacy Policy.

Important Travel Notice

HK Express Customer Privacy Policy - Mainland China