18 Jan, 2021
HK Express, Hong Kong’s only low-cost carrier, recently added its official WhatsApp Business account, as an additional solution on top of its existing communications channels which include Live Chat, WeChat and email, offering more convenient options for its customers.
23 Dec, 2020
ensure customers can travel with confidence during the COVID-19 pandemic, HK Express is pleased to introduce a new pre-departure essential: Complimentary COVID-19 Travel Insurance, provided in partnership with Chubb Insurance Hong Kong Limited (“Chubb”).
09 Oct, 2020
Hong Kong’s many passionate explorers can soon rediscover the joy of travel thanks to HK Express. Launching this November, the airline’s back-to-the-sky #UOFlycation campaign will enable the public to enjoy a taste of adventure in a safe environment, while encircling our beautiful city of Hong Kong.
29 Sep, 2020
After months of travel constraints, many travel lovers are itching to explore the world again. As Hong Kong’s only low-cost carrier, HK Express is taking the lead to introduce a back-to-the-sky programme, a perfect opportunity to rediscover the joy of flying!
15 Sep, 2020
HK Express, Hong Kong’s homegrown low-cost carrier, just won the coveted ‘Best Data Activation Award – Gold Award’ at the DigiZ Awards 2020 today (15 September 2020), in recognition of the airline’s data-driven and customer-centric approach to eCommerce.
06 Jul, 2020
HK Express has revised the flight operations resumption date to 2 August 2020, in response to the travel restrictions imposed by governments around Asia Pacific due to the on-going COVID-19 situation. Subject to market developments, the airline plans to gradually resume flight operations from 2 August 2020 onwards, while schedule adjustments will also be made to the network.
10 Jun, 2020
HK Express announces the extension of its temporary flight operations suspension to 11 July 2020, in response to the on-going COVID-19 pandemic and travel restrictions imposed by governments around Asia Pacific. The airline plans to gradually resume flight operations on 12 July 2020, subject to market developments. Schedule adjustments will be made to the network for flights departing from 12 July 2020.
02 Jun, 2020
As Hong Kong’s homegrown low-cost carrier, HK Express is pleased to receive three awards from Airport Authority Hong Kong (AA) last week. Presented on 28 May 2020 as part of the 2019/2020 Airport Safety Recognition Scheme, these achievements underscore the airline’s unwavering commitment to safety excellence across company culture and operations.
01 Jun, 2020
When it comes to the inflight travel experience, traditional meal packaging is one of the largest contributors to waste. But HK Express is working hard to create a sustainable solution: environmentally friendly inflight meal boxes and cups, made with compostable materials before implementation in September 2020.
06 May, 2020
Understanding our passengers need flexibility and assurance now more than ever, HK Express is introducing a special FunFlex fare category, so customers can ‘Buy Now, Change Later’ with ease and confidence.