For items that exceed our size/weight limitations as specified under Checked Baggage, an additional transportation and excess baggage fee may apply. Please see Fees for details of required charges. We cannot accept any single item that weighs more than 32kg . All Special Baggage is charged on a per-piece basis and maximum total dimension must not exceed 277cm/109” (L+W+H). Please note, each Customer can purchase only one oversized baggage allowance (20kg) on website. Additional oversized baggage allowance can be purchased during check-in at our airport counters.
Sports equipment, including bicycles, diving equipment, golf equipment, skis, snowboards, surfboards and fishing rod will be considered as Special Baggage and the below items are also subject to the following additional restrictions.
Any other sports equipment (not stated above) that within normal baggage’s size/weight limitation is accepted as normal baggage, please purchase normal baggage allowance.
Sports equipment should be encased in a protective box or bag to protect from any damage/impact that may occur during delivery and flight handling.
Ski & Snowboard
Checked Baggage exceeds 158cm/62” (L+W+H) / weight limitations as specified may be considered as Special Baggage.
HK Express does not accept pets for carriage, whether in the cabin or in the hold. This restriction does not apply to assistance dogs. Please see Special Assistance > Travelling with an Assistance Dog for more details.
Mobility aids such as wheelchairs and walkers will be accepted in addition to the Customer’s baggage allowance.
You may bring musical instruments onboard provided they meet our standard cabin baggage size and weight limitations listed below. All musical instruments must be stored in a sturdy, hard-side case with rounded edges. Soft cases will not be accepted.
The maximum linear size (H x W x D) accepted in the cabin is 22 x 14 x 9 inches and must not weight more than 7kg. The instrument will be considered part of your cabin baggage allowance.
The purchase of an extra seat to transport personal items or for extra baggage storage is not allowed at this point. If Customers would like to purchase an extra seat for their own comfort, they may do so via our official website or Call Centre.