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Safeguarding Your Health

Safeguarding Your Health

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Before You Fly

Entry And Health Inspection Requirements

Please make sure you have fulfilled entry and health inspection requirements of your destination country

Health Declaration Form

You are required to fill in a Health Declaration Form before departure

Travel Light

We recommend you to travel light, facilitating a smooth journey

Web Check-In

You can avoid queuing at airports by opting for Web Check-in

Sanitise Your Hands

It is highly recommended to sanitise your hands when available

Wear Face Coverings

Please be reminded to wear face coverings in the airport, onboard and during disembarkation

Complimentary Covid-19 Travel Insurance

Eligible passengers can enjoy Complimentary COVID-19 Travel Insurance


Temperature Screening

You are subject to temperature screening at different areas within airports. If you have symptoms such as fever and coughs, you will not be permitted to travel

Maintain At Least 1 M^ Social Distance

Please maintain at least 1 m^ social distance where possible in airport areas, especially when queuing for check-in and boarding process

Seat Spacing

We will arrange seat spacing wherever possible to reduce contact

Boarding & Onboard


Please utilise e-boarding when available to minimise contact

Boarding In Small Groups

Boarding will be done in small groups to maintain social distancing

Hepa Filter

We have enhanced our cabin cleaning process and fitted our aircraft with HEPA filter to ensure a clean environment onboard

Stay In The Assigned Or Selected Seats

You are highly recommended to stay in the assigned or selected seats and reduce movements in the cabin, and avoid gathering at aisle, galley and toilet area

Adjusted Meal Services

To secure your safety in the air, we have adjusted our meal services. A selection of snacks and beverages will remain available onboard

Disposal Of Face Coverings

If you need to dispose of your face coverings or other personal hygienic items, please follow instructions from our crew members

When You Land

Maintain Social Distancing

On arrival, please follow requirements from local airport when maintaining social distancing and keeping your face coverings on when clearing immigration, customs and in baggage reclaim areas


^Subject to requirements from local airports