Hong Kong Express Airways Limited ("HK Express", "we", "our" or "us") respects the privacy of the information provided by users and will endeavor to ensure that proper protection is given to such information.
We pledge to meet, and where possible exceed, internationally recognized standards of data privacy protection, in complying with the law of confidence and/or the requirements of the Personal Data (Privacy) Ordinance, whichever is applicable. In doing so, we will ensure compliance by our staff with the strictest standards of security and confidentiality.
When you use our web site, we may request you to provide us with your corporate/personal data from time to time, including but not limited to:
The corporate/personal data collected by HK express, our holding company and associates would be exchanged when required to perform any of the aforesaid purposes for collection of corporate/personal data and other matters and arrangements which can facilitate the said performance.
The companies and contractors who provide services to HK Express may obtain corporate/personal data collected by us to perform any of the aforesaid purposes for collection of corporate/personal data and other matters and arrangements which can facilitate the said performance. These data will only be protected by their own corporate/personal data (protection of privacy) rules. However, we will use our best endeavor to keep the collected corporate/personal data confidential.
Your identifiable information will not be disclosed to our advertisers. However, we will deliver notice and email to targeted advertising audience to provide statistical data of HK Express website to them.
In activities or services co-organized by us and our business partners, shared information will include the corporate/personal records which are necessary for the implementation of such activities and services.
To perform any of the aforesaid purposes for collection of corporate/personal data and other matters and arrangements which can facilitate the said performance and/or to facilitate any due diligence exercise in respect of any potential acquisition/merger transaction(s) involving HK Express, we are entitled to furnish, transfer and disclose any of your corporate/personal data obtained as aforesaid to any person to us, including but not limited to, our holding company; any agent, contractor or third party service provider who provides administrative, marketing and research, distribution, data processing, telemarketing, telecommunications, computer, payment or other services to us in connection with the operation of its business; other business associates such air carriers, land or sea transport operators, loyalty program operators and other companies involved in providing customer service or fulfilling customer requests; credit reference agencies; credit, debit and /or charge card companies and/or banks; government or non-government authorities, agencies and/or regulators; medical professionals, insurers and clinics/hospitals.
We will use our best endeavor to keep the collected corporate/personal data confidential.
While we strive to protect your corporate/personal information, HK Express and/or its other related companies cannot ensure or warrant the security of any information you transmit to us, and you do so at your own risk. In addition, third party Internet sites and other third party's services accessible through our sites or other parties which are collecting data in connection with sweepstakes, promotions, etc., have separate and independent privacy and data collection practices. Under no circumstances should HK Express, its holding company and/or its other related companies be held responsible and liable for these other and independent policies, actions and/or any loss, damages and claim that you may suffer in relation thereto. Please be careful and responsible whenever you are online.
You may request access to and correct your Personal Data held by us. If you wish to obtain a copy of any of your Personal Data, if you believe that the Personal Data relating to you which we collect and maintain is incorrect, or if you believe that the Personal Data held by us was used beyond the scope of the purpose of use disclosed above or was acquired by fraudulent or unlawful means or provided to a third party without your prior consent, please write to us at the address below.
A request for access or correction to, or deletion of Personal Data or for information regarding policies and practices and kinds of Personal Data held by us must be in writing and sent to us via postal mail at the following address:
The Data Protection Officer
Hong Kong Express Airways Limited
33/F, One Pacific Place
88 Queensway, Hong Kong
We may charge a reasonable fee for the processing of any data access request.