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Airport Check-in

To ensure there is sufficient time to check in, we recommend you arrive at the airport check-in counters at least 2 hours before the scheduled time of departure. Please note check-in counters of HK Express in Hong Kong International Airport (HKIA) are located at Row H of Terminal 1, which open 3 hours prior to and close 1 hour before scheduled time of departure, and boarding gates will close 20 mins before scheduled time of departure. For check-in counter opening times at other airports, please refer to the table below:

Kindly note that certain flights departing from Japan airports before 0900 may be subject to shorter counter operating hours.

Originating destinations Check-in counter opening time (prior to the scheduled time of departure) Check-in counter closing time (prior to the scheduled time of departure)
Hong Kong 3 hours 1 hour
Fukuoka 2.5 hours 1 hour
Nagoya 3 hours 1 hour
Tokyo (Haneda) 3 hours 1 hour
Tokyo (Narita) 3 hours 1 hour
Osaka (Kansai) 3 hours 1 hour
Hiroshima 2.5 hours 1 hour
Ishigaki 2.5 hours 1 hour
Takamatsu 3 hours 1 hour
Kagoshima 2.5 hours 1 hour
Kumamoto 2.5 hours 1 hour
Nagasaki 3 hours 1 hour
Okinawa 2.5 hours 1 hour
Miyako (Shimojishima) 3 hours 1 hour
Seoul (Incheon) 3 hours 1 hour
Busan 2.5 hours 1 hour
Jeju 2.5 hours 1 hour
Beijing (Daxing) 3 hours 1 hour
Ningbo 2 hours 1 hour
Taichung 3 hours 1 hour
Taipei 3 hours 1 hour
Kaohsiung 3 hours 1 hour
Bangkok (Suvarnabhumi) 3 hours 1 hour
Phuket 3 hours 1 hour
Chiang Mai 3 hours 1 hour
Nha Trang 2.5 hours 1 hour
Hanoi 3 hours 1 hour
Da Nang 2.5 hours 1 hour
Siem Reap 2 hours 1 hour
Manila 3 hours 1 hour