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Learn more about FunFlex

Benefits

Free flight change

Unlimited Changes without change fee up to 3 hours prior departure^
^fare / tax difference applies and subject to flight availability

U-First*

Enjoy free priority baggage, priority check-in and express boarding services
*Owing to operational circumstances, U-First service may not be available for some flights.

FAQS

  1. Are there any terms and conditions?
    • For the full list of terms and conditions, please click here.
  2. Can I make changes to a FunFlex booking?
    • Yes. Unlimited flight change is available via the “Manage My Booking” portal up to 3 hours before departure for FunFlex bookings. Please note that fare differences may apply.
  3. If my flight has been cancelled, can I amend it myself through Manage My Booking?
    • If the flight has been cancelled, Customers are advised to reach us either through live chat on our website, our dedicated hotline at (852) 3902 0299, or email customer.care@hkexpress.com for further assistance.