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Please make sure you have fulfilled entry and health inspection requirements of your destination country
You are required to fill in a Health Declaration Form before departure
We recommend you to travel light, facilitating a smooth journey
You can avoid queuing at airports by opting for Web Check-in
It is highly recommended to sanitise your hands when available
Please be reminded to wear face coverings in the airport, onboard and during disembarkation
You are subject to temperature screening at different areas within airports. If you have symptoms such as fever and coughs, you will not be permitted to travel
Please maintain at least 1 m^ social distance where possible in airport areas, especially when queuing for check-in and boarding process
We will arrange seat spacing wherever possible to reduce contact
Please utilise e-boarding when available to minimise contact
Boarding will be done in small groups to maintain social distancing
We have enhanced our cabin cleaning process and fitted our aircraft with HEPA filter to ensure a clean environment onboard
You are highly recommended to stay in the assigned or selected seats and reduce movements in the cabin, and avoid gathering at aisle, galley and toilet area
To secure your safety in the air, we have adjusted our meal services. A selection of snacks and beverages will remain available onboard
If you need to dispose of your face coverings or other personal hygienic items, please follow instructions from our crew members
On arrival, please follow requirements from local airport when maintaining social distancing and keeping your face coverings on when clearing immigration, customs and in baggage reclaim areas
^Subject to requirements from local airports