HK Express Double Up Pass

Step 4: Copy the credit voucher code from your Double Up Pass confirmation email  

Step 5: Paste the credit voucher code, then click “Add” followed by “Apply” to redeem.  

Notes:  

• Credit vouchers must be redeemed by the Double Up Pass holder and may be used for companions travelling under the same booking, but not for passengers travelling separately.  
• The booking must include the Double Up Pass holder, with the passenger name exactly matching the name used when purchasing the Double Up Pass.  
• Credit vouchers are valid for travel on or before 31 December 2026. Unused or expired vouchers will not be extended or refunded.  
• A maximum of two (2) credit vouchers of each type may be used per booking (i.e. up to two HK Express Priority and two Upfront Seat credit vouchers).  
• Each credit voucher is valid for one-time use in a single booking transaction only. Any unused balance will be automatically forfeited.  
• If a credit voucher does not fully cover the booking amount, the remaining balance must be paid using a credit card or a supported digital wallet via the HK Express website or mobile app.  
• For full terms and conditions, please refer to this link

How to Use Your Priority Access to Gotta Go Super Sales  

You can get exclusive early access to Gotta Go Super Sale campaigns in Q1 and Q2 of 2026.  

Step 1: Eligible passengers will receive a reminder email from HK Express at least three hours before the priority booking to the Gotta Go Super Sale begins.  

Step2: When the priority booking period officially starts, an announcement will be made on HK Express’s website or across HK Express’s official social media channels. Simply visit the designated webpage at the start time to begin the booking process.  

Step3: You’ll be prompted to log in to your MyUO account. Please note that you must log in via the dedicated link so we can verify your identity and unlock your priority access.  

Step 4: Once verified, you’ll be one step ahead and ready to secure your Gotta Go Super Sale fares.  

Notes:  

Notification emails will be sent only to the email address used to purchase the Double Up Pass.  

The dedicated link for Gotta Go Super Sale Priority Access is strictly for the exclusive use of Double Up Pass holders. Sharing associated account details with others is prohibited.  

Gotta Go Super Sale fares are subject to seat availability. HK Express does not guarantee specific fares, routes, or inventory, and participation does not guarantee successful booking.  

For full terms and conditions, please refer to here