HK Express Customer Privacy Policy

When you use the services of Hong Kong Express Airways Limited (“HK Express”, “we”, “us”, “our”), you entrust us with personal information (“Personal Data”). This HK Express Privacy Policy (“Privacy Policy”) sets out what information we collect, and how we use it.

This Privacy Policy also applies when you buy travel packages from us (if applicable).

The following appendix also applies if you are based in the following countries/regions during your interactions with us:

Appendix to the Customer Privacy Policy: Japan
Appendix to the Customer Privacy Policy: Malaysia
Appendix to the Customer Privacy Policy: Taiwan

Please refer to the following separate privacy policy if you are based in the following countries/regions during your interactions with us:

HK Express Customer Privacy Policy – Mainland China
HK Express Customer Privacy Policy – South Korea

This Privacy Policy is written in English language and may be translated into other languages. In the event of any inconsistency between the English version and the translated version of this Privacy Policy, the English version shall prevail.

This Privacy Policy was last updated on 3 July 2025. You may find the previous versions of the Privacy Policy from below:

The Privacy Policy applicable up to 2 July 2025 is available here.