Airport Check-in
To ensure there is sufficient time to check in, we recommend you arrive at the airport check-in counters at least 2 hours before the scheduled time of departure. Please note check-in counters of HK Express in Hong Kong International Airport (HKIA) are located at Row H of Terminal 1, which open 3 hours prior to and close 1 hour before scheduled time of departure, and boarding gates will close 20 mins before scheduled time of departure. For check-in counter opening times at other airports, please refer to the table below:
Kindly note that certain flights departing from Japan airports before 0900 may be subject to shorter counter operating hours.
| Originating destinations | Check-in counter opening time (prior to the scheduled time of departure) | Check-in counter closing time (prior to the scheduled time of departure) |
|---|---|---|
| Hong Kong | 3 hours | 1 hour |
| Fukuoka | 2.5 hours | 1 hour |
| Nagoya | 3 hours | 1 hour |
| Tokyo (Haneda) | 3 hours | 1 hour |
| Tokyo (Narita) | 3 hours | 1 hour |
| Osaka (Kansai) | 3 hours | 1 hour |
| Hiroshima | 2.5 hours | 1 hour |
| Ishigaki | 2.5 hours | 1 hour |
| Takamatsu | 3 hours | 1 hour |
| Kagoshima | 2.5 hours | 1 hour |
| Kumamoto | 2.5 hours | 1 hour |
| Nagasaki | 3 hours | 1 hour |
| Okinawa | 2.5 hours | 1 hour |
| Miyako (Shimojishima) | 3 hours | 1 hour |
| Seoul (Incheon) | 3 hours | 1 hour |
| Busan | 2.5 hours | 1 hour |
| Jeju | 2.5 hours | 1 hour |
| Ningbo | 2 hours | 1 hour |
| Taichung | 3 hours | 1 hour |
| Taipei | 3 hours | 1 hour |
| Kaohsiung | 3 hours | 1 hour |
| Bangkok (Suvarnabhumi) | 3 hours | 1 hour |
| Phuket | 3 hours | 1 hour |
| Chiang Mai | 3 hours | 1 hour |
| Nha Trang | 2.5 hours | 1 hour |
| Hanoi | 3 hours | 1 hour |
| Da Nang | 2.5 hours | 1 hour |
| Siem Reap | 2 hours | 1 hour |
| Manila | 3 hours | 1 hour |