Skip to main content

Airport Check-in

To ensure there is sufficient time to check in, we recommend you arrive at the airport check-in counters at least 2 hours before the scheduled time of departure. Please note check-in counters of HK Express in Hong Kong International Airport (HKIA) are located at Row H of Terminal 1, which open 3 hours prior to and close 1 hour before scheduled time of departure, and boarding gates will close 30 mins before scheduled time of departure. For check-in counter opening times at other airports, please refer to the table below:

Kindly note that certain flights departing from Japan airports before 0900 may be subject to shorter counter operating hours.

Originating Destinations Check-in Counter Opening Time (prior to the scheduled time of departure) Check-in Counter Closing Time (prior to the scheduled time of departure)
Hong Kong 180 minutes 60 minutes
Beijing 180 minutes 60 minutes
Ningbo 120 minutes 40 minutes
Sanya 120 minutes 40 minutes
Fukuoka 150 minutes 60 minutes
Kagoshima 150 minutes 60 minutes
Nagoya 180 minutes 60 minutes
Okinawa 150 minutes 60 minutes
Osaka (Kansai) 180 minutes 60 minutes
Takamatsu 180 minutes 60 minutes
Hiroshima 180 minutes 60 minutes
Tokyo (Haneda) 180 minutes 60 minutes
Tokyo (Narita) 180 minutes 60 minutes
Sendai 180 minutes 60 minutes
Busan 180 minutes 60 minutes
Jeju 180 minutes 60 minutes
Seoul (Incheon) 180 minutes 60 minutes
Clark 180 minutes 60 minutes
Manila 180 minutes 60 minutes
Kaohsiung 180 minutes 60 minutes
Taichung 180 minutes 60 minutes
Taipei 180 minutes 60 minutes
Bangkok (Don Mueang) 180 minutes 60 minutes
Bangkok (Suvarnabhumi) 180 minutes 60 minutes
Chiang Mai 180 minutes 60 minutes
Phuket 180 minutes 60 minutes
Da Nang 180 minutes 60 minutes
Hanoi 180 minutes 60 minutes
Phu Quoc 180 minutes 60 minutes
Penang 180 minutes 60 minutes