To ensure that everyone has an equal chance of securing a low fare, tickets are instant purchase only and cannot be put on hold. We accept all major credit cards for bookings made online or via our call centre.
Please note that your Credit Card issuing bank may impose additional charges on cross-border transactions. You are advised to check with your bank if these charges will be applied to your fare bookings. HK Express is not responsible nor will benefit from this cross-border charge as it is charged by your bank.
Remember seats are sold on a first come, first serve basis so it’s always a good idea to book as soon as possible, before seats are sold out.
If the credit card holder is not one of the travelers, we reserve the right to verify the credit cards. Customers have to provide front side copy of the credit card, a passport copy and a signature of the cardholder on that copy. You can either verify the credit card via our call center (3902 0288) or at the airport check-in counter. If the cardholder fails to verify the credit card, HK Express reserves the right to deny boarding.