Skip to main content


We now offer you Priority Check-in and Priority Boarding services, which will speed you through the queues and save your time! By adding U-First to your booking, you will be able to enjoy the following:

Priority Check-in

Exclusive Check-in counter at airport

Be amongst the first to board

Priority Boarding

Be amongst the first to board

How to Purchase?

  • Purchase when you are booking your flights with us
  • Add U-First via Manage My Booking or Online Check-in

Terms and Conditions

  • U-First services are non-transferrable, non-refundable and not exchangeable for cash.
  • This service is not applicable for departures from Nagasaki(NGS), Ishigaki (ISG) and Siem Reap (REP).
  • Owing to operational circumstances, the pre-boarding service may not be available for some flights. If the service is not available for your flight, we will offer you a voucher for the pre-boarding service which you may use on your next HK Express flight departing from any airport (excluding ISG, REP and NGS departures).
  • In case of dispute, Hong Kong Express Airways Limited reserves the right of final decision.