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Contact Information

Do you have a question or comment for us? We always enjoy hearing from our guests and there are several ways that you can reach us. Don’t forget to check our FAQ section where many general questions can be answered. For updated information throughout the year be sure to sign up to our newsletter delivered direct to your in-box.

All HK Express fares are non-refundable. However in certain cases, you may be eligible for a refund. eligible, or to submit a refund request, please click here.

Media Enquiry

HK Express Guest Relations


Taiwan, China


  • phone (81) 0345 102 319
  • clock Mon - Sun: 09:00 - 18:00 (Local Time)


  • phone (82) 0707 488 3138
  • clock Mon - Sun:09:00 - 18:00 (Local Time)


  • phone (1)-855-298-4316 (Toll-Free within US)
  • clock 24 hours a day, 7 days a week

Charter Business Enquiry