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HK Express Travel Insurance

(For Hong Kong-originating flights only)

Bringing you a Worry-free Travel with Enhanced Travel Insurance!

Embark on your journey with peace of mind by taking HK Express Travel Insurance. Say goodbye to travel worries and hello to unparalleled protection. From medical expenses to travel delay, AXA's enhanced insurance has you covered every step of the way. Unlock a worry-free travel experience like never before!

Medical Expenses (including COVID-19), up to HKD 500,000
Personal Effects, up to HKD 12,000
Trip Cancellation, up to HKD 25,000
Travel Delay, up to HKD 4,000
Personal Accident, up to HKD 500,000
Free Access to MyDoc Health Passport for teleconsultations in Japan
Kids# travelling with parents for free coverage
Rental Car Excess, up to HKD 6,000

AXA General Insurance Hong Kong Limited, a leading global insurer, has partnered with HK Express to offer you comprehensive travel protection. You can now insure yourself with "HK Express Travel Insurance" via one of the channels below:

During Initial booking of your flight
Via  "Manage My Booking" or Online Check-in
Via Our partner AXA website

HK Express Travel Insurance (Applicable to policy purchased on or after 22 Feb 2024)

To contact AXA Customer Service Customer Service, please refer to contact details below:

AXA Customer Service

Hotline: (852) 2894 4673
Operating Hours: 9:00a.m. to 5:30p.m. from Monday to Friday
(Closed on Saturday, Sunday and Public Holiday)

If the Insured Person is under the age of 18, the Policyholder is either the Insured Person’s parent or the Legal Guardian. The Policyholder information and consent shall be provided at the time of claims. For Insured Person aged under 12, he/she must be accompanied by the Insured Person aged 12 or above during the Journey.


HK Express Travel Insurance is underwritten by AXA General Insurance Hong Kong Limited (“AXA”). Hong Kong Express Airways Limited (LicenceNo.: FA2201) is registered in accordance with the Insurance Ordinance (Cap. 41 of the Laws of Hong Kong) as an insurance agent of AXA for distributing the product in the Hong Kong SAR.

Information on this webpage is for reference only, and not intended to be a complete description of the applicable terms and conditions. For details, please refer to Benefit Table and Policy Wording to understand the terms and conditions of all the benefits and exclusions.


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If you have purchased HK Express Travel Insurance before 22 Feb 2024, please click here for details.