for Hong Kong-originating flights only
Overseas holiday is the best time to unwind and rejuvenate yourself from the pressures of life. The travel insurance under the HK Express Travel Protection Plan gives you extra peace of mind by providing cover against loss from certain unexpected events that may occur before and during your trip, such as trip cancellation, personal accidents or loss of personal belongings.
Through partnering with Zurich Insurance Company Ltd, Hong Kong Express (HK Express) is offering you the travel protection that you deserve. While you are booking flight tickets through hkexpress.com, you can now also enroll to HK Express Travel Protection Plan in one go!
- available through online flight booking only
To contact Zurich Customer Service, please refer to contact details below:
Hotline: (852)2903 9429
Operating Hours: 9am-6pm, Monday-Friday; 9am-1pm, Saturday; closed on public holiday
Under the HK Express Travel Protection Plan, the travel insurance is underwritten by Zurich Insurance Company Ltd, and the emergency assistance services are coordinated by Assistance Online HK Limited. Hong Kong Express Airways Limited is an insurance agent appointed by Zurich Insurance Company Ltd.
The above is for reference only and does not form part of the insurance contract. For full terms and conditions and exclusions, please refer to the insurance policy document and emergency assistance service document for details, which shall prevail in case of inconsistency. Zurich Insurance Company Ltd and Assistance Online HK Limited reserve the right of final approval and decision.
Hong Kong Express Airways Limited is not liable for the discrepancy between the information of the insurance policy underwritten by Zurich Insurance Company Ltd, and/or the emergency assistance services are coordinated by Assistance Online HK Limited posted on the website and the actual insurance and/or the emergency assistance documents prevailing at the time. Also, Hong Kong Express Airways Limited does not make any warranties about the completeness, adequacy and accuracy of the information on the website, and expressly disclaim liability for errors and omissions in the contents of this site.