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Online Check-in

Online Check-in opens 48 hours before and closes 75 mins before scheduled departure time*^. For customers that need to check-in your baggage, please visit our designated counters at airports accordingly. Customers are reminded to arrive at the boarding gate at least 40 minutes before departure to prepare for boarding, and gate will be closed 20 minutes before departure.

*Online Check-in is available for flights departing from Hong Kong SAR (except to Saipan), Japan, Thailand, Korea, Taiwan (China), Vietnam, Cambodia and Singapore, between 75 minutes and 48 hours prior to departure.
^All Customers (included those who have completed the Online Check-in) must visit the check-in counter for travel document verification and to obtain a printed boarding pass before proceeding to immigration.

A. Mobile check-in

Checking-in with our mobile app allows you to save your boarding pass directly to your device or passbook. You can easily access your mobile boarding pass anytime, anywhere. Download our mobile app now!

B. Web check-in

Simply logon to with your flight details to start using our Web check-in service. You will need to print a copy of your electronic boarding pass using a A4 sized paper. If you do not have a printer with you, please check-in using our mobile app instead.