Tropical Cyclone Krosa Advisory - HK Express Flights
Hong Kong, 14 Aug, 2019
As Tropical Cyclone Krosa is approaching Japan posing potential threats, HK Express confirms four flights (eight sectors) on 15 August 2019 have been cancelled to ensure the safety of guests and crew members.
Cancelled Flight Details:
| Flight No. | Origin | Destination | Original Departure Date & Time |
|---|---|---|---|
| UO822 | Hong Kong | Hiroshima | 15 August 2019 / 09:45 |
| UO823 | Hiroshima | Hong Kong | 15 August 2019 / 15:35 |
| UO590 | Hong Kong | Nagoya | 15 August 2019 / 11:35 |
| UO591 | Nagoya | Hong Kong | 15 August 2019 / 18:55 |
| UO898 | Hong Kong | Osaka-Kansai | 15 August 2019 / 11:20 |
| UO899 | Osaka-Kansai | Hong Kong | 15 August 2019 / 17:30 |
| UO688 | Hong Kong | Osaka-Kansai | 15 August 2019 / 15:20 |
| UO691 | Osaka-Kansai | Hong Kong | 15 August 2019 / 21:15 |
An immediate notification about the flight status is being made to the affected guests via registered email and SMS with the below options for their consideration:
- Option 1: Change the travel schedule to the same destination, departing within 14 days of original departure date
- No change fee applies
- Fare difference will be waived
- Option 2: Change to a new route of HK Express network, departing within 14 days of original departure date
- No change fee applies
- Fare difference applies
- Option 3: Full refund
One-time change without change fee is applicable to the above options 1 & 2. The above change is subject to seats availability. For the change arrangement or any enquiry, guests are advised to reach us via live chat on our ‘Contact Us’ page, contact our Call Centre at (852) 3902 0288 or via email guest.relations@hkexpress.com.
HK Express will continue to monitor the weather situation closely. Should there be any changes to the flight schedule, we will provide updated information on the website as soon as possible. Guests are advised to check the latest flight status on Hong Kong International Airport’s website www.hongkongairport.com for more updates.