|Overview||Carry-on luggage||Personal Item|
|Quantity||1 piece||1 piece|
|Weight||Maximum 7KG / 15.4 lbs||No restriction|
|Dimension||Both items combined should not exceed the dimensions of 56 x 36 x 23cm (22" x 14" x 9")|
Each Customer is only allowed one Carry-on luggage with a maximum weight of 7kg (15.4 lbs.), and one additional personal item (such as a handbag, camera or digital device) onboard. BOTH items combined should not exceed the dimensions of 56 x 36 x 23cm (22" x 14" x 9"). Duty-free goods purchased after check-in will need to be within the size and weight limitations of the carry-on requirements stated above. Any items exceeding weight or size restrictions will have to be checked in, and fees will apply.
Pre-screening of excess carry-on baggage will be performed at the boarding gate to prevent excessive overhead bin loading. Any excess baggage will be charged according to airport counter fees. Please arrive at the boarding gate at least 1 hour prior to departure time to prevent any delays.
Due to limited space in the overhead lockers, you may still be required to check in your approved carry-on baggage at the boarding gate without any fees. Overhead lockers will be filled on a first-come-first-served basis, you are advised to line up for boarding earlier if you have any strong concern on this.
Have a Carry-on luggage?
When you are bringing a 18” – 20” Carry-on luggage, possibly you won’t be able to carry another backpack as both items combined dimension are very likely to exceed the restrictions above.
Have a backpack?
When you are bringing backpack plus another bag, the larger of the two will be treated as your Carry-on luggage and will be weighed accordingly. Please remember both items combined should not exceed the dimensions mentioned above.
Plan ahead for more savings!
Check your bag size and weight before departing to the airport for a hassle-free journey. We recommend our Customers to pre-book necessary checked baggage allowance online to avoid any last-minute airport fees.
Many countries have strict restrictions on the carriage of liquids, aerosols and gels in the cabin. These restrictions include:
To ensure the safety and comfort of all our Customers onboard, inflight comfort devices or accessories including, but not limited to, inflatable seat extenders, JetKids bed boxes, leg hammocks, baby hammocks are prohibited for use onboard our aircrafts.
For information regarding carriage of lithium batteries, please click here.
Apple has recently initiated a battery recall programme for MacBook Pro Retina, 15-inch units that were sold between Sep 2015 and Feb 2017 due to the batteries’ potential overheating and fire safety risk. This recall programme applies to selected serial numbers only which can be verified on Apple Inc’s website. As such, Customers are advised not to bring said devices which contain lithium batteries identified under the above-mentioned recall programme on board an aircraft, until they have been repaired or replaced as per the manufacturer’s advice.