We would like to inform you that the redemption of prize tickets^ of “COVID-19 Vaccination Free Air Tickets Lucky Draw" for Takamatsu, Ishigaki and Kagoshima will be available soon. For redemption details, please refer to the upcoming email, which will be sent from 30 January to 1 February, and the latest update on this website.
^ If you have accepted the offer for an optional destination from 1 November 2022 to 31 December 2022, once the redemption code has been used, you would have been deemed to have voluntarily accepted the offer for the optional destination, hence the ticket for your original prize destination would no longer be available.
We would like to inform you that the travel and redemption periods for prize tickets of “COVID-19 Vaccination Free Air Tickets Lucky Draw" have been extended. Please refer to the details listed in the "Redemption arrangements".
Prize Destination | Redemption Email Dispatch Period | Redemption Period | Travel Period |
---|---|---|---|
Tokyo (Narita)/ Tokyo (Haneda)/ Osaka/ Fukuoka/ Nagoya/ Okinawa/ Seoul/ Bangkok/ Phuket | From 1 to 7 Nov 2022 | Upon receipt of redemption email until 31 Dec 2022 (EXTENDED) | Upon receipt of redemption email until 31 Aug 2023 (EXTENDED) |
Busan/ Jeju | From 1 to 7 Nov 2022 | Upon receipt of redemption email until 31 Dec 2022 (EXTENDED) | From 22 Jan until 31 Aug 2023 (EXTENDED) |
Prize Destination* | Optional Destination# | Optional Destination Redemption Email Dispatch Period | Optional Destination Redemption Period | Optional Destination Travel Period |
---|---|---|---|---|
Ishigaki | Okinawa | From 1 to 7 Nov 2022 | Upon receipt of redemption email until 31 Dec 2022 (EXTENDED) | Upon receipt of redemption email until 31 Aug 2023 (EXTENDED) |
Kagoshima / Takamatsu | Fukuoka/ Nagoya | From 1 to 7 Nov 2022 | Upon receipt of redemption email until 31 Dec 2022 (EXTENDED) | Upon receipt of redemption email until 31 Aug 2023 (EXTENDED) |
# If you accept the offer for an optional destination:
The redemption code for the optional destination has been sent to you via email from 1 to 7 November 2022. If you wish to accept this offer, please follow the instructions in the email to redeem your ticket. Once the redemption code has been used, you would have been deemed to have voluntarily accepted the offer for the optional destination, and the ticket for your original prize destination will hence be forfeited.
*If you wish to keep the tickets for your original prize destination:
Your original prize destination will be retained if you do not choose to accept the offer of the optional destination, no further action is required for now. We will notify you with the redemption and travel periods once scheduled services to your prize destination are available. Updates will be available via email and our website.
If you have not received the redemption notification email by 8 November 2022, please check your spam folder or select to view all emails of your inbox. If you still couldn't find the email, you can contact us via email at AAredemption@hkexpress.com with your name, phone number, email address and reference number from your prize notification. Our Customer Connect team will provide further assistance.
*Please note the above winner list only include winners from the lucky draw hosted by HK Express. Whereas for winners of Airport Staff and Airport Authority Employees lucky draws, please refer to the individual email for the information.
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