Deputy Secretary for Transport and Logistics Joan Hung, Deputy Director-General of Civil Aviation Clara Wong, Chief Executive Officer of Airport Authority Hong Kong Vivian Cheung, Secretary for Transport & Logistics Mable Chan, Chief Executive Officer of HK Express Jeanette Mao and Executive Director, Airport Operations of Airport Authority Hong Kong Steven Yiu visited HK Express’s check-in counters at T2 of HKIA. (Second from left to second from right)
Hong Kong, 10 June 2026 – HK Express Airways (HK Express) today officially commenced operations at Terminal 2 (T2) of Hong Kong International Airport (HKIA), marking a new chapter in the airline’s continuous expansion as the airline operating at T2 with the largest capacity. The relocation to T2 will enhance HK Express’s customer handling capabilities, elevate the customer travel experience and provide better facilities that support future capacity and route network growth.
On its first day of operations at T2, HK Express’s early morning peak period ran smoothly, with customers experiencing efficient and well-organised check-in and bag drop processes. A total of 47 flights are scheduled to depart from around 7:00am local time, marking the start of the airline’s full-scale operations at the new terminal.
To celebrate the occasion, Chief Executive Officer of HK Express Jeanette Mao, Secretary for Transport and Logistics Mable Chan and Chief Executive Officer of Airport Authority Hong Kong Vivian Cheung, distributed souvenirs to departing customers. Secretary for Transport & Logistics Mable Chan, Deputy Director-General of Civil Aviation Clara Wong, and Chief Executive Officer of the Airport Authority Hong Kong (AAHK) Vivian Cheung later visited HK Express’s check-in counters at T2 to observe first-hand the passenger check-in and bag drop processes.
“As the largest airline operating at Terminal 2, HK Express’s move to T2 represents not only a significant operational upgrade, but also a more solid platform for our future growth. With T2’s enhanced customer handling capacity and advanced facilities with new technology, we are confident in further improving customer experience through optimising service processes, and accelerating the expansion of our route network to seize the opportunities stemming from the continuous growth in travel demand for Hong Kong and the region. We expect to achieve double-digit percentage growth in passenger traffic for the full year and will actively support the Airport Authority Hong Kong in achieving its target of over 70 million annual passenger trips,” said Jeanette Mao, CEO of HK Express.
“HK Express is proud to play an increasingly important role in strengthening Hong Kong’s connectivity with key destinations across Asia. 11 of the 35 routes operated by HK Express exclusively link Hong Kong with these cities, we are not only expanding travel opportunities for our customers, but also contributing to Hong Kong’s long-term development as a leading international aviation hub. Looking ahead, we will continue to work closely with Airport Authority Hong Kong and our industry partners to elevate the customer journey, enhance operational efficiency, and deliver more seamless, convenient travel experiences for everyone we serve.”
With the summer travel peak season approaching, HK Express has made comprehensive preparations to meet the continuously rising demand for travel. The airline is also actively preparing for the launch of its Wuxi route on 17 July 2026, further expanding its regional route network and providing customers with a wider range of travel options. In the future, HK Express will continue to drive the adoption of smart technologies, enhancing the customer experience through automation and digital services to deliver a more seamless and efficient journey, inviting all customers to “Gotta Go” with HK Express.
