General Terms & Conditions (T&Cs)
Hong Kong Express Airways Limited (“HK Express”)
HSBC Credit Cards Sales Campaign (“Sales Campaign”)
- The Sales Campaign is applicable to designated Cardholders (“Cardholders”) issued by The HongKong and Shanghai Banking Corporation Limited (“HSBC”). By taking part in this Sales Campaign, the Cardholders of HSBC Credit Cards (“Applicable Credit Cards”) and the passenger(s) fully and unconditionally agree to and accept these T&Cs and are bound by the Conditions of Carriage of HK Express at https://www.hkexpress.com/Legal-and-Privacy/Conditions-of-Carriage-for-Passengers-and-Baggage (“Conditions of Carriage”). To the extent a conflict exists between these T&Cs and the Conditions of Carriage of HK Express, these T&Cs prevail.
- The Cardholders may not necessarily be the travelling party and can make booking for his/her friends and family by visiting HK Express official website at https://www.hkexpress.com/en-hk/ , adding the dedicated promo code and settling payment by Applicable Credit Cards participating in this campaign, following the procedure for ticket booking therein. The passenger’s name must match with the name used in their travel document; otherwise, HK Express may refuse carriage of the passenger and claim any loss suffered.
- The travel dates of the tickets are subject to seat availability (“Ticket”). The reservation is designated on a first-come, first-served basis. If the available seats for the selected flights are full, please select another travel period again.
- The passenger is responsible for obtaining a valid visa and fulfilling the entry requirements for the destination, if necessary.
- The passenger is responsible for any applicable taxes, surcharges and other fees in relation to the Tickets.
- This promotional offer cannot be used in conjunction with other HK Express’ vouchers or inflight promotion.
- All Tickets issued are non-reroutable, non-refundable, non-transferable, non-exchangeable and non-redeemable for cash or any other items.
- Any notification for flight changes by HK Express will be sent to the registered mobile numbers and email address.
- Any changes to Tickets issued or cancellation of Tickets by the passenger must be arranged directly with HK Express and are subject to availability of seats and the HK Express’ Fare Rules at https://www.hkexpress.com/en-hk/plan/our-fares/fare-rules/.
- By purchasing the Ticket, the Cardholder and the passenger(s) agree that no claim shall be asserted against HK Express, its directors, officers, employees or agents relating to any and all losses or injuries (including special, indirect and consequential losses), damages, rights, claims and actions of any kind in connection with the promotion offer and any promotion thereof, including without limitation, personal injuries, death and property damage.
- The passenger who fails to board the flight will be treated as forfeiting the Ticket. Under such circumstances, rebooking is not allowed.
- HK Express reserve the right to withdraw, cancel or refuse to accept any Cardholder or passenger from using this promotional offer for any reason at any time.
- HK Express reserves the right to revoke a Ticket if any submitted information is not true, accurate and complete or HK Express has reasonable ground to believe the Cardholder has been abused in exchange for personal benefit without prior consent of HK Express.
- HK Express reserves the right to modify, add or remove any terms of these T&Cs at any time. Notification of these changes will be communicated via email and changes in these T&Cs will be effective once notice of such changes has been communicated. By accepting the offer, the Cardholder and the passenger(s) agree to be bound by any revision of these T&Cs.
- In case of any disputes, HK Express reserves the right of final decision.
- In the event that these T&Cs are translated into another language, the English version shall prevail in the case of any discrepancies or conflicts between the translations.